![]() As such, UTA will release any personally identifiable information only as required by law. Incoming customer service comments are subject to the provisions of the Governmental Records Access and Management Act (GRAMA). Comments received will be used for internal UTA purposes only. Plan your trip: Visit Call 1-888-RIDE-UTA UCard Regulations: The card must be tapped on the card reader located on buses and TRAX stations when boarding and exiting. UTA protects your personally identifiable information received at the time you submit a comment to UTA’s Customer Service department either telephonically or electronically. Several UTA bus route serve campus, making public transportation accessible to those in the Wasatch Front. If you are deaf or hearing impaired and use either a teletypewriter (TTY) or computer equipment with TTY capability, place your telephone calls by dialing 711 (Relay Utah) and provide the operator with the number for UTA (80). ![]() * Please note that UTA does not have a dedicated TDD number. UTA Transit Police: (801) 287-EYES (3937)Ĭrossing and Crossing Arm Issues: 1-84 (note the crossing ID number located on the sign when reporting an issue) Guaranteed Ride Home (Eco Pass Holders Only): (801) BUS-HOME (287-4663) Customer Service Office Locations and Hours Call 80 (801-RIDE-UTA) or call toll-free 88. ![]() Use our Report Lost Item Form to let us know you looking for an item you left behind. UTA offers route and transit information in a variety of languages through it's interpreter program. Want to learn more about Service Alerts? See Get Service Alerts Delivered to Your Phone. Go to /signup to subscribe to route-specific alerts and other rider communications. You can now receive text and email Service Alerts for the routes you use. In addition, we provide limited service information and answer general questions on Twitter from 5 a.m. General inquiries can be made Monday through Saturday from 6 a.m. Multi-lingual options are also offered for 240 languages and dialects. ![]() We can help with trip planning, fare information, general questions and concerns as well as FAREPAY card assistance, lost and found, transit passes and reduced fare programs. UTA’s Customer Service department is committed to provide quality information and support to customers as they use public transportation.
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